Have you ever refused a client? If so, you must have had extremely sound reasons for it. You know how confused you feel when you are making such a tough decision. The bad news is that sometimes it is the only way to react. The good news is that you may outsource the project instead of rejecting it.
What are the signs that you need to find a good outsourcing Solution Partner?
Specific customer requirements. A customer wants you to find a solution for a very precise problem, but you may not have in-depth experience in that area. Your experts may be completely occupied with their current projects. You simply may not have enough time to deal with piles of documentation. Outsourcing these projects to a company with the defined expertise is a good solution. For example, if you need to develop a JIRA plugin to manage Multiple JIRAs, you can look for some skilled Vendor who builds software for the related tasks in the Atlassian Marketplace.
Tight budget. Your customer has strong restrictions for the project’s budget. You are interested in this partner, but your rates are far above his financial limits, or the project is just not profitable for you. You may find a Solution Partner offshore to reduce the costs for custom software development. You may save from a third up to half of the project’s initial estimates with outsourced developers. According to the A.T. Kearney’s Global Services Location Index, it is not a misadventure. Some outsourcers demonstrate excellent skills, low-risk factors and premium quality of the delivered software.
Overload. You are so popular that you can’t satisfy all of your client’s demands. Your developers are engaged in long-term projects. There is literally no staff to build the new project. An answer to this problem is to outsource the entire project. As a result, you can be free from the development and a huge part of management. The contractor will document the processes, tasks, and responsibilities. You will get a measurable result, deliver the project, and satisfy the client without overtimes.
Irregular tasks. You build a long-term partnership, but your client can not provide you with a constant load of tasks His demands are periodical. You may refuse to hire an employee for such tasks and forward irregular tasks to an outsourcing development house. This will help you focus on high-priority issues and creative tasks.
Lack of experts. The expertise required for your customer’s projects are a bit over your head, or you need a certain professional for a part of the job, but you don’t have one in your team. Find the missing team-player offshore. Contracting out is also very beneficial in this case, as it prevents redundancy while completing your team with a dedicated expert.
It turns out that a reliable certified Solution Partner may be almost a superhero assistant in many situations. It may develop for you, support you, take care of your client, and be a part of your team.
Rozdoum is an Atlassian Solution Partner and an Add-on Vendor from Ukraine, consisting of a team of skilled experts and has been engaged in deployment, plug-in development, integration, in addition to licensing, consultancy, training, and support of the whole range of Atlassian products for 9+ years.